{"id":6099,"date":"2024-06-18T13:26:05","date_gmt":"2024-06-18T05:26:05","guid":{"rendered":"https:\/\/www.tectura-china.com\/?p=6099"},"modified":"2024-06-26T10:31:36","modified_gmt":"2024-06-26T02:31:36","slug":"dynamics365-crm-solution","status":"publish","type":"post","link":"https:\/\/www.tectura-china.com\/cn\/articles\/dynamics365-crm-solution\/","title":{"rendered":"Dynamics 365\uff1a\u9ad8\u6027\u4ef7\u6bd4CRM\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848"},"content":{"rendered":"<p>\u5fae\u8f6f Dynamics 365 \u662f\u4e00\u6b3e\u9ad8\u6027\u4ef7\u6bd4\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u63d0\u4f9b\u4e86\u4e00\u5957\u5b8c\u6574\u7684CRM\u6a21\u5757\uff0c\u5305\u62ec\u9500\u552e\u3001\u5ba2\u6237\u670d\u52a1\u3001\u73b0\u573a\u670d\u52a1\u3001\u5e02\u573a\u8425\u9500\u548c\u9879\u76ee\u670d\u52a1\u81ea\u52a8\u5316\u7b49\u529f\u80fd\uff0c\u53ef\u4ee5\u6ee1\u8db3\u4f01\u4e1a\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u65b9\u9762\u7684\u5404\u79cd\u9700\u6c42\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>\u4ec0\u4e48\u662fCRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\uff1f<\/strong><\/h2>\n<p>CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u662f\u4e00\u79cd\u5e2e\u52a9\u4f01\u4e1a\u7ba1\u7406\u548c\u4f18\u5316\u5ba2\u6237\u5173\u7cfb\u7684\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u6709\u6548\u5730\u8ddf\u8e2a\u548c\u7ba1\u7406\u4e0e\u5ba2\u6237\u7684\u4e92\u52a8\u3001\u9500\u552e\u6d41\u7a0b\u3001\u5ba2\u6237\u670d\u52a1\u548c\u8425\u9500\u6d3b\u52a8\u7b49\u5173\u952e\u4e1a\u52a1\u6d41\u7a0b\u3002\u901a\u8fc7\u4f7f\u7528CRM\u7cfb\u7edf\uff0c\u4f01\u4e1a\u53ef\u4ee5\u66f4\u597d\u5730\u4e86\u89e3\u5ba2\u6237\u9700\u6c42\uff0c\u63d0\u4f9b\u4e2a\u6027\u5316\u7684\u670d\u52a1\uff0c\u5e76\u63d0\u9ad8\u9500\u552e\u4e1a\u7ee9\u3002<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-6100\" src=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/d365-crm-products.jpg\" alt=\"d365-crm-products\" width=\"660\" height=\"400\" srcset=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/d365-crm-products.jpg 660w, https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/d365-crm-products-300x182.jpg 300w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Dynamics 365\uff1a\u9ad8\u6027\u4ef7\u6bd4CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf<\/strong><\/h2>\n<p>\u5728\u56fd\u5185\u5916\u4f17\u591aCRM\u7cfb\u7edf\u8f6f\u4ef6\u4e2d\uff0c\u5fae\u8f6f Dynamics 365\u4ee5\u5176\u5f3a\u5927\u7684\u529f\u80fd\u548c\u7075\u6d3b\u6027\u800c\u8131\u9896\u800c\u51fa\uff0c\u6210\u4e3a\u4e00\u6b3e\u9ad8\u6027\u4ef7\u6bd4\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u63d0\u4f9b\u4e86\u4e00\u5957\u5b8c\u6574\u7684CRM\u6a21\u5757\uff0c\u5305\u62ec\u9500\u552e\u3001\u5ba2\u6237\u670d\u52a1\u3001\u73b0\u573a\u670d\u52a1\u3001\u5e02\u573a\u8425\u9500\u548c\u9879\u76ee\u670d\u52a1\u81ea\u52a8\u5316\u7b49\u529f\u80fd\uff0c\u53ef\u4ee5\u6ee1\u8db3\u4f01\u4e1a\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u65b9\u9762\u7684\u5404\u79cd\u9700\u6c42\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>\u7b80\u5355\u597d\u7528\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u63a8\u8350<\/strong><\/h2>\n<p>Microsoft Dynamics 365\u7684CRM\u6a21\u5757\u5728\u56fd\u5185\u5e02\u573a\u4e5f\u5f97\u5230\u4e86\u5e7f\u6cdb\u5e94\u7528\u548c\u8ba4\u53ef\u3002\u5b83\u5177\u6709\u76f4\u89c2\u7684\u7528\u6237\u754c\u9762\u548c\u6613\u4e8e\u4f7f\u7528\u7684\u529f\u80fd\uff0c\u4f7f\u5f97\u4f01\u4e1a\u7528\u6237\u53ef\u4ee5\u5feb\u901f\u4e0a\u624b\u5e76\u9ad8\u6548\u5730\u4f7f\u7528\u7cfb\u7edf\u3002\u65e0\u8bba\u662f\u5c0f\u578b\u4f01\u4e1a\u8fd8\u662f\u5927\u578b\u4f01\u4e1a\uff0cMicrosoft Dynamics 365\u90fd\u53ef\u4ee5\u63d0\u4f9b\u53ef\u9760\u7684CRM\u89e3\u51b3\u65b9\u6848\uff0c\u5e76\u5e2e\u52a9\u4f01\u4e1a\u5efa\u7acb\u826f\u597d\u7684\u5ba2\u6237\u5173\u7cfb\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>\u4e00\u4e2a\u597d\u7528\u7684CRM\u7cfb\u7edf\u5e94\u5177\u5907\u4ec0\u4e48\uff1f<\/strong><\/h2>\n<p>\u4f5c\u4e3a\u4e00\u4e2a\u597d\u7528\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\uff0cMicrosoft Dynamics 365\u63d0\u4f9b\u4e86\u8bb8\u591a\u5f3a\u5927\u7684\u529f\u80fd\uff0c\u5e2e\u52a9\u4f01\u4e1a\u5b9e\u73b0\u4e1a\u52a1\u589e\u957f\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u63d0\u5347\u3002\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u81ea\u52a8\u5316\u9500\u552e\u6d41\u7a0b\u3001\u8ddf\u8e2a\u9500\u552e\u673a\u4f1a\u3001\u7ba1\u7406\u5ba2\u6237\u670d\u52a1\u8bf7\u6c42\u3001\u8fdb\u884c\u5e02\u573a\u8425\u9500\u6d3b\u52a8\uff0c\u5e76\u63d0\u4f9b\u5b9e\u65f6\u7684\u6570\u636e\u5206\u6790\u548c\u62a5\u544a\u7b49\u529f\u80fd\u3002\u65e0\u8bba\u4f01\u4e1a\u7684\u89c4\u6a21\u548c\u884c\u4e1a\u5982\u4f55\uff0cMicrosoft Dynamics 365\u90fd\u53ef\u4ee5\u6839\u636e\u4f01\u4e1a\u7684\u9700\u6c42\u8fdb\u884c\u5b9a\u5236\uff0c\u5b9e\u73b0\u4e2a\u6027\u5316\u7684CRM\u7cfb\u7edf\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>CRM\u7cfb\u7edf\u6392\u540d\u548c\u8bc4\u6d4b<\/strong><\/h2>\n<p>\u9664\u4e86Microsoft Dynamics 365\uff0c\u56fd\u5916\u8fd8\u6709\u8bb8\u591a\u5176\u4ed6\u77e5\u540d\u7684CRM\u7cfb\u7edf\u3002\u5982\u679c\u60a8\u5bf9CRM\u7cfb\u7edf\u7684\u6392\u540d\u548c\u8bc4\u6d4b\u611f\u5174\u8da3\uff0c\u53ef\u4ee5\u53c2\u8003\u4e00\u4e9b\u6743\u5a01\u7684CRM\u7cfb\u7edf\u6392\u884c\u699c\u548c\u8bc4\u6d4b\u673a\u6784\uff0c\u4f8b\u5982\u4e1a\u754c\u516c\u8ba4\u7684 \u7531Forrester \u53d1\u5e03\u7684\u300aThe Forrester Wave\u2122: Core CRM Solutions\u300b\u6743\u5a01\u62a5\u544a\u3002\u5728 Q3 2022 \u62a5\u544a\u4e2d\uff0cForrester \u7ed9\u4e88 <a href=\"https:\/\/www.tectura-china.com\/cn\/articles\/dynamics-365-crm\/\">Dynamics 365 CRM<\/a> \u975e\u5e38\u9ad8\u7684\u8bc4\u4ef7\uff0c\u5176\u4e0e <a href=\"https:\/\/www.tectura-china.com\/cn\/articles\/dynamics-365-crm-vs-salesforce\/\">Salesforce<\/a> \u540c\u65f6\u4f4d\u5c45\u7b2c\u4e00\u68af\u961f\uff0c\u4e24\u8005\u96be\u5206\u4ef2\u4f2f\u3002<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-3818\" src=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/05\/1691572373327973.png\" alt=\"Gartner CRM\" width=\"600\" height=\"723\" srcset=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/05\/1691572373327973.png 600w, https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/05\/1691572373327973-249x300.png 249w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>\u5fae\u8f6fDynamics 365 CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u603b\u7ed3<\/strong><\/h2>\n<p>\u9664\u4e86\u5176\u9ad8\u6027\u4ef7\u6bd4\u548c\u6613\u7528\u6027\u5916\uff0cMicrosoft Dynamics 365 \u7684 CRM \u8fd8\u5177\u6709\u4ee5\u4e0b\u72ec\u7279\u4f18\u52bf\uff1a<\/p>\n<ul>\n<li>\u4e0eMicrosoft Office\u548c\u5176\u4ed6Microsoft\u4ea7\u54c1\u7684\u65e0\u7f1d\u96c6\u6210\uff0c\u63d0\u4f9b\u4e86\u66f4\u9ad8\u7684\u5de5\u4f5c\u6548\u7387\u3002<\/li>\n<li>\u53ef\u4ee5\u6839\u636e\u4f01\u4e1a\u7684\u9700\u6c42\u548c\u89c4\u6a21\u8fdb\u884c\u7075\u6d3b\u7684\u5b9a\u5236\u548c\u6269\u5c55\u3002<\/li>\n<li>\u63d0\u4f9b\u4e91\u7aef\u90e8\u7f72\u548c\u5b89\u5168\u7684\u6570\u636e\u5b58\u50a8\uff0c\u65b9\u4fbf\u8fdc\u7a0b\u8bbf\u95ee\u548c\u56e2\u961f\u534f\u4f5c\u3002<\/li>\n<li>\u62e5\u6709\u5f3a\u5927\u7684\u6570\u636e\u5206\u6790\u548c\u62a5\u544a\u529f\u80fd\uff0c\u5e2e\u52a9\u4f01\u4e1a\u6d1e\u5bdf\u5e02\u573a\u8d8b\u52bf\u548c\u5ba2\u6237\u884c\u4e3a\u3002<\/li>\n<li>\u65e0\u8bba\u662f\u4e2d\u5c0f\u578b\u4f01\u4e1a\u8fd8\u662f\u5927\u578b\u4f01\u4e1a\uff0cMicrosoft Dynamics 365\u7684CRM\u6a21\u5757\u90fd\u662f\u4e00\u4e2a\u503c\u5f97\u8003\u8651\u7684\u9009\u62e9\uff0c\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u5efa\u7acb\u5f3a\u5927\u7684\u5ba2\u6237\u5173\u7cfb\uff0c\u5e76\u5b9e\u73b0\u4e1a\u52a1\u589e\u957f\u548c\u7ade\u4e89\u4f18\u52bf\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>Microsoft Dynamics 365 CRM\u7cfb\u7edf\u5feb\u901f\u5b9e\u65bd\u5305<\/strong><\/h2>\n<p>Dynamics 365 CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u4f5c\u4e3a\u5fae\u8f6f\u5546\u4e1a\u5e94\u7528\u4e2d\u7684\u660e\u661f\u4ea7\u54c1\uff0c\u6df1\u53d7\u56fd\u5185\u5916\u7684\u5927\u4e2d\u578b\u4f01\u4e1a\u7684\u4fe1\u8d56\u3002\u867d\u7136\u662f SaaS \u8f6f\u4ef6\uff0c\u4f46\u5fae\u8f6f\u7684\u89e3\u51b3\u65b9\u6848\u62e5\u6709\u66f4\u591a\u7684\u53ef\u5b9a\u5236\u6027\uff0c\u56e0\u6b64\u9700\u8981\u4e13\u4e1a\u4eba\u5458\u6765\u8fdb\u884c\u90e8\u7f72\u548c\u8bbe\u7f6e\u3002<\/p>\n<p>\u4e0a\u6d77\u701a\u8d44\u8f6f\u4ef6\u4f5c\u4e3a\u5fae\u8f6fMCPP\u5408\u4f5c\u4f19\u4f34\uff0c\u62e5\u6709\u5fae\u8f6f\u4ea7\u54c1\u548c\u884c\u4e1a\u77e5\u8bc6\u50a8\u5907\u7684\u987e\u95ee\u4eba\u5458\uff0c\u53ef\u63d0\u4f9b\u7ec4\u7ec7\u548c\u4f01\u4e1a Microsoft Dynamics 365 CRM \u7684\u5feb\u901f\u5b9e\u65bd\u670d\u52a1\u3002<\/p>\n<p>\u8be5\u5feb\u901f\u5b9e\u65bd\u670d\u52a1\u7684CRM\u7cfb\u7edf\u8f6f\u4ef6\u529f\u80fd\u5305\u62ec\uff1a<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-6102\" src=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/Dynamics365-sales-functionality.png\" alt=\"Dynamics365-sales-functionality\" width=\"1200\" height=\"519\" srcset=\"https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/Dynamics365-sales-functionality.png 1200w, https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/Dynamics365-sales-functionality-300x130.png 300w, https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/Dynamics365-sales-functionality-1024x443.png 1024w, https:\/\/www.tectura-china.com\/wp-content\/uploads\/2024\/06\/Dynamics365-sales-functionality-768x332.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5fae\u8f6f Dynamics 365 \u662f\u4e00\u6b3e\u9ad8\u6027\u4ef7\u6bd4\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u63d0\u4f9b\u4e86\u4e00\u5957\u5b8c\u6574\u7684CRM\u6a21\u5757\uff0c\u5305\u62ec\u9500\u552e\u3001\u5ba2\u6237\u670d\u52a1\u3001\u73b0\u573a\u670d\u52a1\u3001\u5e02\u573a\u8425\u9500\u548c\u9879\u76ee\u670d\u52a1\u81ea\u52a8\u5316\u7b49\u529f\u80fd\uff0c\u53ef\u4ee5\u6ee1\u8db3\u4f01\u4e1a\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u65b9\u9762\u7684\u5404\u79cd\u9700\u6c42\u3002 &nbsp; \u4ec0\u4e48\u662fCRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\uff1f CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u662f\u4e00\u79cd\u5e2e\u52a9\u4f01\u4e1a\u7ba1\u7406\u548c\u4f18\u5316\u5ba2\u6237\u5173\u7cfb\u7684\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u6709\u6548\u5730\u8ddf\u8e2a\u548c\u7ba1\u7406\u4e0e\u5ba2\u6237\u7684\u4e92\u52a8\u3001\u9500\u552e\u6d41\u7a0b\u3001\u5ba2\u6237\u670d\u52a1\u548c\u8425\u9500\u6d3b\u52a8\u7b49\u5173\u952e\u4e1a\u52a1\u6d41\u7a0b\u3002\u901a\u8fc7\u4f7f\u7528CRM\u7cfb\u7edf\uff0c\u4f01\u4e1a\u53ef\u4ee5\u66f4\u597d\u5730\u4e86\u89e3\u5ba2\u6237\u9700\u6c42\uff0c\u63d0\u4f9b\u4e2a\u6027\u5316\u7684\u670d\u52a1\uff0c\u5e76\u63d0\u9ad8\u9500\u552e\u4e1a\u7ee9\u3002 &nbsp; Dynamics 365\uff1a\u9ad8\u6027\u4ef7\u6bd4CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf \u5728\u56fd\u5185\u5916\u4f17\u591aCRM\u7cfb\u7edf\u8f6f\u4ef6\u4e2d\uff0c\u5fae\u8f6f Dynamics 365\u4ee5\u5176\u5f3a\u5927\u7684\u529f\u80fd\u548c\u7075\u6d3b\u6027\u800c\u8131\u9896\u800c\u51fa\uff0c\u6210\u4e3a\u4e00\u6b3e\u9ad8\u6027\u4ef7\u6bd4\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848\u3002\u5b83\u63d0\u4f9b\u4e86\u4e00\u5957\u5b8c\u6574\u7684CRM\u6a21\u5757\uff0c\u5305\u62ec\u9500\u552e\u3001\u5ba2\u6237\u670d\u52a1\u3001\u73b0\u573a\u670d\u52a1\u3001\u5e02\u573a\u8425\u9500\u548c\u9879\u76ee\u670d\u52a1\u81ea\u52a8\u5316\u7b49\u529f\u80fd\uff0c\u53ef\u4ee5\u6ee1\u8db3\u4f01\u4e1a\u5728\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u65b9\u9762\u7684\u5404\u79cd\u9700\u6c42\u3002 &nbsp; \u7b80\u5355\u597d\u7528\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u63a8\u8350 Microsoft Dynamics 365\u7684CRM\u6a21\u5757\u5728\u56fd\u5185\u5e02\u573a\u4e5f\u5f97\u5230\u4e86\u5e7f\u6cdb\u5e94\u7528\u548c\u8ba4\u53ef\u3002\u5b83\u5177\u6709\u76f4\u89c2\u7684\u7528\u6237\u754c\u9762\u548c\u6613\u4e8e\u4f7f\u7528\u7684\u529f\u80fd\uff0c\u4f7f\u5f97\u4f01\u4e1a\u7528\u6237\u53ef\u4ee5\u5feb\u901f\u4e0a\u624b\u5e76\u9ad8\u6548\u5730\u4f7f\u7528\u7cfb\u7edf\u3002\u65e0\u8bba\u662f\u5c0f\u578b\u4f01\u4e1a\u8fd8\u662f\u5927\u578b\u4f01\u4e1a\uff0cMicrosoft Dynamics 365\u90fd\u53ef\u4ee5\u63d0\u4f9b\u53ef\u9760\u7684CRM\u89e3\u51b3\u65b9\u6848\uff0c\u5e76\u5e2e\u52a9\u4f01\u4e1a\u5efa\u7acb\u826f\u597d\u7684\u5ba2\u6237\u5173\u7cfb\u3002 &nbsp; \u4e00\u4e2a\u597d\u7528\u7684CRM\u7cfb\u7edf\u5e94\u5177\u5907\u4ec0\u4e48\uff1f \u4f5c\u4e3a\u4e00\u4e2a\u597d\u7528\u7684CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\uff0cMicrosoft Dynamics 365\u63d0\u4f9b\u4e86\u8bb8\u591a\u5f3a\u5927\u7684\u529f\u80fd\uff0c\u5e2e\u52a9\u4f01\u4e1a\u5b9e\u73b0\u4e1a\u52a1\u589e\u957f\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u63d0\u5347\u3002\u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u81ea\u52a8\u5316\u9500\u552e\u6d41\u7a0b\u3001\u8ddf\u8e2a\u9500\u552e\u673a\u4f1a\u3001\u7ba1\u7406\u5ba2\u6237\u670d\u52a1\u8bf7\u6c42\u3001\u8fdb\u884c\u5e02\u573a\u8425\u9500\u6d3b\u52a8\uff0c\u5e76\u63d0\u4f9b\u5b9e\u65f6\u7684\u6570\u636e\u5206\u6790\u548c\u62a5\u544a\u7b49\u529f\u80fd\u3002\u65e0\u8bba\u4f01\u4e1a\u7684\u89c4\u6a21\u548c\u884c\u4e1a\u5982\u4f55\uff0cMicrosoft Dynamics 365\u90fd\u53ef\u4ee5\u6839\u636e\u4f01\u4e1a\u7684\u9700\u6c42\u8fdb\u884c\u5b9a\u5236\uff0c\u5b9e\u73b0\u4e2a\u6027\u5316\u7684CRM\u7cfb\u7edf\u3002 &nbsp; CRM\u7cfb\u7edf\u6392\u540d\u548c\u8bc4\u6d4b \u9664\u4e86Microsoft Dynamics 365\uff0c\u56fd\u5916\u8fd8\u6709\u8bb8\u591a\u5176\u4ed6\u77e5\u540d\u7684CRM\u7cfb\u7edf\u3002\u5982\u679c\u60a8\u5bf9CRM\u7cfb\u7edf\u7684\u6392\u540d\u548c\u8bc4\u6d4b\u611f\u5174\u8da3\uff0c\u53ef\u4ee5\u53c2\u8003\u4e00\u4e9b\u6743\u5a01\u7684CRM\u7cfb\u7edf\u6392\u884c\u699c\u548c\u8bc4\u6d4b\u673a\u6784\uff0c\u4f8b\u5982\u4e1a\u754c\u516c\u8ba4\u7684 \u7531Forrester \u53d1\u5e03\u7684\u300aThe Forrester Wave\u2122: Core CRM Solutions\u300b\u6743\u5a01\u62a5\u544a\u3002\u5728 Q3 2022 \u62a5\u544a\u4e2d\uff0cForrester \u7ed9\u4e88 Dynamics 365 CRM \u975e\u5e38\u9ad8\u7684\u8bc4\u4ef7\uff0c\u5176\u4e0e Salesforce \u540c\u65f6\u4f4d\u5c45\u7b2c\u4e00\u68af\u961f\uff0c\u4e24\u8005\u96be\u5206\u4ef2\u4f2f\u3002 &nbsp; \u5fae\u8f6fDynamics 365 CRM\u5ba2\u6237\u7ba1\u7406\u7cfb\u7edf\u603b\u7ed3 \u9664\u4e86\u5176\u9ad8\u6027\u4ef7\u6bd4\u548c\u6613\u7528\u6027\u5916\uff0cMicrosoft Dynamics<\/p>\n","protected":false},"author":4,"featured_media":3824,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34],"tags":[79,37],"class_list":["post-6099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-cn","tag-crm","tag-gartner"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dynamics 365\uff1a\u9ad8\u6027\u4ef7\u6bd4CRM\u7cfb\u7edf\u89e3\u51b3\u65b9\u6848<\/title>\n<meta name=\"description\" content=\"\u5fae\u8f6f Dynamics 365 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